Facilities Client Account Manager

Total Comfort Group•Eatontown, NJ

15d•$60,000 - $75,000•Onsite

About The Position

Total Comfort Group is a national leader in mechanical, electrical, plumbing, and project management services. We specialize in multi-site commercial properties across the U.S., delivering innovative, on-time, and cost-effective solutions. We’re seeking a Facilities Client Account Manager to serve as the primary point of contact for our clients. In this role, you’ll manage facility maintenance projects, coordinate field teams, and ensure exceptional service delivery.

Requirements

3+ years in client account management
1+ year experience with CMMS software
Facilities management or project coordination experience
Proficiency in Microsoft Office and general computer navigation
Strong communication and problem-solving skills
Ability to work independently in a fast-paced environment
Supervisory/leadership experience
Flexibility to work extended hours during peak seasons

Responsibilities

Manage client accounts and oversee HVAC, electrical, and general contracting work orders
Coordinate projects from start to finish, ensuring timelines and budgets are met
Negotiate vendor pricing and procure equipment/materials
Dispatch technicians/vendors quickly and effectively
Communicate with clients regularly, providing updates and solutions
Maintain accurate records of work orders, invoices, and correspondence
Review job costs monthly and report on profitability
Lead and support team members to deliver top-quality service

Benefits

Competitive salary of $60,000 to $75,000, based on experience and qualifications
Medical, Dental, Vision, and Life insurance
401(k) retirement plan with 3% employer match
Paid time off (2 weeks) + paid holidays
Company phone provided
Growth opportunities with a nationally expanding company

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