Facilities Call Center Coordinator

Corewell HealthGrand Rapids, MI
235d$16 - $17

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About The Position

This is an associate level role with starting pay between $16 and $17 per hour. Schedule: Week one- you'll work Sunday, Monday, Tuesday, Wednesday, Friday. Week two- you'll work Tuesday, Wednesday, Friday, Saturday. Serves as the primary point of contact for the receipt, triage, distribution, and management of some of, up to all, incoming requests for Parking and Transportation, Plant Operations, Environmental Services, Clinical Engineering, temperature monitoring, and utility disruption critical incident management. These requests are by phone, web request, or directly utilizing work management software programs. Under the guidance of a Supervisor, participates in the overall building management program to provide high quality, cost effective service with a high emphasis on customer satisfaction.

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