Facilities Associate

Gallagher • Alpharetta, GA

2d

About The Position

Join a team that values your skills and supports your growth. As a Facilities Associate, you'll play a key role in ensuring smooth operations and delivering exceptional service to our clients. This role is perfect for someone who enjoys problem-solving, working with people, and making a real impact every day.

Requirements

• High School Diploma/GED and 3+ years of related experience.
• Understanding of the insurance brokerage business and customer service processes/tasks

Nice To Haves

• Appropriate license

Responsibilities

• Coordinate with account managers, brokers, and other team members to support a diverse group of clients.
• Handle complex customer service inquiries, research solutions, and maintain clear communication with clients.
• Prepare renewals and assist with client presentations to ensure smooth processes.
• Supervise enrollment meetings and guide clients through implementation procedures.
• Help clients navigate legal updates and explore new opportunities to meet their needs.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees