Facilities Associate

RR Donnelley•San Francisco, CA

7h•Onsite

About The Position

This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.

Requirements

Minimum of 1 year of work experience in the area field of facilities, property management or building operations
High School diploma or GED required
Strong written and verbal skills
Proven customer service skillset
Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
Experience in navigating a high-profile, high-paced environment
Ability to problem solve, rationalize and mitigate/manage obstacles presented
Self starter, task-oriented leader
Ability to work overtime as needed
Ability to handle sensitive and/or confidential information
Proven ability to multi-task, meet deadlines and complete projects in a timely manner
Demonstrate initiative and proactive thinking
Ability to work well with others in a team atmosphere
Maintain a professional appearance and high level customer service mindset at all times
Ability to commit and adhere to all client values, principles and procedures

Responsibilities

Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution
Respond to employee facility related requests – temperature, parking, etc.
Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
Support emergency evacuation plans/fire drills
Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
Coordinate minor moves
Coordinate furniture orders/minor furniture changes
Manage building access/badges and internal keys
Coordinate onboarding and offboarding of client staff
Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
Work with manager to update Site Procedures Manual
Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition