Facilities Assistant

Hilltop Holdings • McAllen, TX

383d

About The Position

The Facilities Assistant at Hilltop Holdings plays a crucial role in supporting the Facilities department by managing work orders, coordinating with vendors and technicians, and ensuring the maintenance of assigned locations. This position involves administrative tasks, guest interaction, and maintaining a neat work environment, making it essential for the smooth operation of the facilities.

Requirements

• High school diploma or GED required.
• Six months of previous customer service, administrative, or clerical experience required.
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office products.
• High level of accountability and attention to detail.
• Excellent verbal, written, and interpersonal communication skills.
• Strong time management, organizational, and problem-solving skills.

Responsibilities

• Coordinate with management to maintain assigned locations.
• Process invoices related to Facilities work performed.
• Greet and escort guests and vendors on site.
• Ensure assigned location maintains a neat and orderly appearance.
• Manage work orders through ServiceNow for assigned locations.
• Contact and dispatch vendors and in-house Facilities Technicians as needed.
• Review lease agreements and coordinate repairs through building management.
• Maintain employee seating assignments in tracking tool (Office Space).
• Maintain Invoices Tracking Spreadsheets and process invoices through Concur.
• Assist with coordinating employee moves at assigned locations.
• Coordinate pickup, delivery, and distribution of incoming and outgoing mail and deliveries.
• Maintain shipping supplies and supplies for the postage machine.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED