Facilities Assistant Shift Manager

Margaritaville Resort Casino•Bossier City, LA

4h•Onsite

About The Position

Margaritaville Casino & Resort Bossier City is seeking a Facilities Assistant Shift Manager to provide daily supervision and guidance to staff in the Facilities department. This role involves supporting and administering operational goals, monitoring performance and profit objectives, and ensuring guest satisfaction. The Assistant Shift Manager will be responsible for supporting compliance with departmental budgets, assisting with maintenance and construction projects, and suggesting best practices for resource utilization. Key aspects of the role include inspecting completed projects, assisting with grounds maintenance, responding to emergencies, ensuring OSHA standards are followed, and adhering to preventive maintenance schedules. The position requires a strong commitment to superior customer service, ensuring team members meet service standards, and maintaining regulatory compliance and confidentiality in all company matters. The company emphasizes an exciting industry, fast-paced environment, diverse co-workers, and opportunities for growth.

Requirements

Associate degree (A.A.) in Construction, Maintenance, or related field; one (1) year of related experience and/or training; or equivalent combination of education and experience
Working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades
Knowledge of generators, fire pumps, and electrical switchgears
Strong written and verbal communication skills
Fluent and literate in English
Ability to maintain a high level of confidentiality and professionalism
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Proficient in Microsoft Office applications (Excel, Word, and Outlook)
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to read and interpret plans and specifications
Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Ability to work collaboratively and communicate effectively with team members at all levels of the organization

Nice To Haves

Trade license preferred
Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment) strongly preferred

Responsibilities

Providing guidance and daily supervision to staff in the Facilities department
Supporting and administering operational goals and monitoring achievements of performance and profit objectives
Adhering to scheduling and coordinating with manager regarding any concerns, with attention to guest satisfaction
Supporting compliance to departmental budgets
Assisting with all maintenance and construction projects and suggesting best practices for using in-house resources or outside vendors
Inspecting projects after completion for satisfactory results
Assisting with grounds crew and maintenance of property grounds, if applicable
Responding to all emergencies per established procedures and assisting team members/resources in the event of an emergency
Assisting with ensuring OSHA standards are followed
Adhering to preventive maintenance schedules for facility
Enthusiastically supporting, actively promoting, and demonstrating superior customer service in accordance with departmental and company standards and programs
Ensuring customer service standards are followed by all team members and addressing issues as they arise
Ensuring regulatory compliance within area of authority and reporting potential issues to management
Maintaining strict confidentiality in all departmental and company matters