Facilities and Corporate Real Estate Specialist

Customers Bank • Malvern, PA

92d

About The Position

As a Facilities and Corporate Real Estate Services Specialist you will become a cornerstone of our dynamic Facilities team. In this pivotal role, you will collaborate closely with department heads and executive management, playing a critical part in shaping our daily operations. You'll be instrumental in administering the vital day-to-day functions that keep our bank running smoothly. Embrace new opportunities to make a tangible impact every day, ensuring our workspace is not only functional but also inspiring for every team member at Customers Bank.

Requirements

• Two+ years experience in Facilities Management, or a similar role in a different field.
• Bachelor's degree in Business, Facilities Management, Real Estate, or a related field preferred; equivalent work experience will be considered.
• Strong Communication skills.
• Excellent multi-tasking and time management skills.
• Problem solving capabilities.
• Negotiation skills.
• Experience with gathering data and putting together proposals for company stakeholders.
• Ability and openness to travel.

Nice To Haves

• Experience with Snagit/Photoshop (preferred).
• Proficiency in Workday (preferred).
• Proficiency with AI-driven platforms and analytics tools to optimize facilities management workflows.

Responsibilities

• Support the Facilities team and play a critical role in making our workspaces hum with productivity.
• Source new facilities service providers for our locations throughout the US.
• Assist vendors with our on-boarding process, working closely with the numerous Bank departments, and following company guidelines.
• Coordinate and schedule vendors to ensure scheduled tasks are conducted with a high degree of quality and completed on time.
• Help to manage utility accounts such as gas, water, sewer, and electric for the Bank's locations.
• Ensure the management of mail and packages, and delivery to appropriate parties within the Bank.
• Handle service portal requests with a high degree of completeness and quality.
• Provide support for Facilities projects such as renovations, general construction, moves, decommissioning of office space, and new office openings.
• Perform light duties at our locations including cleaning, small repairs, helping with deliveries, and other general maintenance items.
• Provide some administrative support across the department.
• Leverage AI-driven tools and technologies to enhance facilities operations.
• Support lease administration efforts, including lease negotiations, renewals, and terminations.
• Assist with monitoring and reporting on real estate expenditures.
• Assist with preparation and analysis of financial models and projections for real estate transactions.
• Work closely with all business units and departments while maintaining a focus on delivery of 5-star customer service.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree