Facilitator/Instructor

SCHENECTADY COMMUNITY ACTION PROGRAM INC•City of Schenectady, NY

5d•$22 - $28

About The Position

Helping people reclaim the life they deserve At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need.". We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package. We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community. What SCAP offers for you! Paid Personal Time Paid Sick Time Company Holidays Medical Insurance Dental & Vision Insurance 403(b) with Company Match! Flexible Spending Accounts Referral Program Employee Assistance Program (EAP) Parental Leave AND MORE!

Requirements

Bachelor’s Degree in adult education, counseling, or related field.
One (1) year experience as a group facilitator or counselor working with adults in a similar environment.
Must have a New York State driver’s license, have regular access to a car, and be willing to travel to off-site locations.
Must have experiencing accessing community based resources and have the ability to create relationships with business and workforce development experts.
Ability to learn quickly the resources available to low income people, and the ability to adequately refer to existing in-house and external community resources.
Demonstrated computer expertise, with Microsoft Office, the use of Smart Boards and the ability to stay up to date on workplace use of technology. Ability to use technology required for hybrid/virtual training delivery and support digital literacy instruction for participants.
Must be able to work cooperatively as a team and display good problem solving skills both as a facilitator and as an employee.
Knowledge and understanding of issues related to individuals and families in poverty. Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individual’s and family’s needs.
Must have demonstrated written and verbal communication skills.

Responsibilities

Recruit and engage participants through outreach strategies designed to ensure broad access to services for anyone who may benefit, ensuring full classes. Responsible for adequate preparation prior to class.
Develop curriculum for Career Readiness Workshops and make recommendations for update to keep it current with best practices. Incorporate core WRT components such as professional communication, teamwork, problem solving, time management, workplace culture, digital literacy, and job-search skills.
Remain current regarding workforce development and program development by researching best practice and workforce trends, regular interaction and consultation with colleagues and attending trainings and workshops as available.
Model and teach appropriate workplace behavior by incorporating concepts into everyday interactions such as timeliness, resolving conflicts and appropriate communications and appearance.
Assist customers with referral to support services by actively referring customers for in-house case management and sharing new knowledge of community resources with team. Support implementation of barrier removal assistance including transportation, childcare, technology access, and work-appropriate clothing resources.
Promote the Work Readiness Training program through outreach events, community partnerships, and collaboration with local Career Centers. Demonstrate proactive knowledge of SCAP’s services.