Facilitated Enrollment Representative

CareBridge • Buffalo, NY

100d • $21 - $32

About The Position

The Facilitated Enrollment Representative is responsible for providing education to potential members on the Affordable Care Act and the marketplace and facilitating new enrollments. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Requirements

• Requires a High school diploma or equivalent and a minimum of 1 year of experience; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• Prior experience in healthcare preferred.
• Excellent customer service, problem solving, and communication and interpersonal skills strongly preferred.
• Understanding of Salesforce, Excel and PowerPoint strongly preferred.

Responsibilities

• Provides assistance to the community in understanding the marketplace and the insurance programs it offers.
• Provides individuals and small businesses with assistance in completing enrollment applications.
• Educates potential members on the tools available to help narrow their plan options.
• Assists individuals in comparing and contrasting the benefits costs and the quality ratings of different plans.
• Assists assigned Community Based Organizations with presenting product information to constituents.
• Must complete required training and authorization for FEs within 30 days of hire.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees