F&B Systems Analyst

SIEGEL GROUP NEVADA INC • Paradise, NV

22d • Onsite

About The Position

The F&B Systems Analyst is responsible for ensuring the day to day technology for multiple restaurant brands is running efficiently and effectively.

Requirements

• Minimum of 2-4 years hands-on technical experience with Point of Sale, Scheduling software, digital menu boards, self-order kiosks and online ordering
• Strong troubleshooting and research skills, pro-active problem solver and self-motivated to perform tasks above and beyond responsibility
• Excellent communication skills (written & verbal)
• Must be capable of working in fast-paced, self-directed, and changing environment with the ability to meet strict deadlines

Nice To Haves

• Python, scripting or programming experience is a bonus

Responsibilities

• Troubleshoot technology issues within the shops (POS, KDS, DMB, kiosk, reporting, employee setups, timeclock, end of day processing)
• Perform menu updates in various Point of Sale platforms
• Work directly with restaurant staff in a fast-paced environment
• Provide technology recommendations to improve operations
• Open tickets with vendors and follow-up through resolution
• Update digital menu boards
• Input KDS and Fire-Time updates
• Ensure that employees are updated at all shops
• Gift Card loading and auditing
• Open Table updates
• After-hours, on-call and weekend availability required
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees