F&B Support Staff

Cahuilla • Anza, CA

428d

About The Position

The F&B Support Staff position at Cahuilla Casino Hotel involves providing essential service in all aspects of food and beverage operations. Under the guidance of the FOH Supervisor and F&B Manager, the role focuses on guest interaction, maintaining cleanliness, and supporting the overall dining experience. The position requires a proactive approach to customer service and the ability to work efficiently in a fast-paced environment.

Requirements

• High school diploma or GED preferred.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to stand for an entire 8-hour shift.
• Ability to read and speak English fluently.
• Ability to carry out tasks with limited supervision.
• Ability to stand for extended periods and lift up to 50 lbs.
• Professional appearance and positive attitude.
• Must be at least 18 years of age.
• Ability to handle money accurately and operate a point-of-sale system.
• Knowledge of proper sanitation and food handling procedures.

Nice To Haves

• Food Handlers Certificate required.
• Tips Certificate preferred.

Responsibilities

• Greet guests as they approach the restaurant and escort them to their table or waiting area.
• Ensure that empty tables are ready to receive new guests.
• Remove dirty dishes, sanitize tables, clean seats, and sweep or vacuum the surrounding floor after a party departs.
• Serve food and beverages as needed.
• Maintain sanitization standards and check under tables for crumbs or litter.
• Set and re-set tables, fill and clean condiments as needed.
• Assist fellow team members with guest services and serve water, refilling glasses when necessary.
• Assist staff with trash removal and cleaning up spills.
• Provide accurate wait time estimates during busy periods and assign guests to tables while maintaining a consistent table rotation.
• Maintain knowledge of the menus and answer phone calls with proper etiquette.
• Communicate guest complaints to F&B Leadership and assist in resolving them.

Benefits

• Full-time employment with a stable schedule.
• Opportunity to work in a dynamic restaurant environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED