F&B Supervisor

HRI Hospitality•Nashville, TN

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! The Caption by Hyatt Nashville Downtown is looking for a Food & Beverage Supervisor to join their team! JOB SUMMARY: The F&B Supervisor is responsible for assisting the F&B Director/Manager with the supervision of the Restaurant on the execution of events. The schedule for this position is primarily evenings, weekends, and holidays.

Requirements

High School graduate or equivalent
Must have previous Food and Beverage experience in a similar environment
Must be able to work flexible shifts and schedules, including weekends and holidays
Must work well with or without direct supervision
Must be neat and well-groomed at all times
Needs to be flexible, self-motivated, positive, and have a professional attitude towards guests, co-workers, and management.

Responsibilities

Supervise, guide, and direct Restaurant employees.
Provide accurate feedback on performance to the F&B Director/Manager
Assist servers, bussers, and hosts on the floor during all meal periods.
Ensure that department goals are communicated, understood, and met by all employees
Ensure that Restaurant/Banquet/Room Service employees are trained on technical and service aspects of the job (e.g., food or room preparation, customer service)
Provide constructive feedback to employees to help them perform their jobs better
Supervise daily restaurant operations, establishing and maintaining dining room policies and procedures.
Oversee Banquet events as directed by the F&B Director
Monitor and inspect food and beverage deliveries
Inspect food and beverage outlets for proper storage, sanitation, security, neatness, and rotation of inventory.
Work with management to ensure that employees have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment)
Responsible for Guest Satisfaction in terms of food and beverage, hospitality, and service standards.
Responsible for engaging the guests at every table with friendly dialogue
Provide a safe working environment by ensuring compliance with safety and Health Department requirements
Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments.
Supervise and reconcile cash controls for each shift in attendance
Act as a "bridge" between management and Restaurant employees to facilitate department operations.
Collaborate with management to recognize and celebrate Restaurant employees' performance contributions (e.g., department recognition programs)
Collaborate with management to develop and carry out ideas and procedures to continuously improve the department's performance.