F&B Supervisor

Westgate Resorts • Myrtle Beach, SC

3h • $18 - $20 • Onsite

About The Position

Great service starts with strong leadership on the floor. This role supports daily operations while guiding the team to deliver consistent, high-quality food and beverage experiences.

Requirements

• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.
• Must complete state-approved alcohol server training within 60 days of hire (per South Carolina law).

Responsibilities

• Deliver fast, friendly, and personalized service while building rapport with guests and proactively addressing service needs.
• Educate customers on products, including coffee and tea blends, preparation methods, and freshness.
• Prepare and serve beverages and food items in accordance with company recipes, quality standards, and food safety procedures.
• Accurately receive, repeat, and process customer orders in person and by phone.
• Operate the POS system accurately, handle cash transactions, and count back change courteously.
• Maintain clean, organized, and well-stocked work areas, including restocking supplies and assisting with weekly shipments.
• Maintain consistent product quality and efficient service standards at all times.
• Report customer concerns, safety hazards, employee accidents, and operational inconsistencies to the Manager on Duty.
• Provide on-shift leadership and support to team members to ensure smooth operations and exceptional guest service.
• Assist with training and coaching team members while reinforcing company standards and procedures.
• Support opening/closing procedures and shift execution, escalating concerns to management as needed.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Planning, assigning, and directing work.
• Assisting in appraising performance and rewarding team members.
• Addressing complaints and resolving problems.

Benefits

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED