F&B Supervisor

Paloma Legacy • Lake Geneva, WI

4d

About The Position

Welcome to Destination Geneva National, home to our celebrated Lake Geneva restaurant group including turf kitchen + tap, a popular year-round dining venue overlooking Palmer's 18th green; the multi-award-winning Hunt Club Steakhouse in the historic Crane mano; the Paloma Cantina alongside GN's one-acre putting course; and Crafted Italia at Lodge GN. Here is your opportunity to join our dedicated and professional Food & Beverage leadership in setting the standards for exceptional service, exquisite cuisine, and a welcoming atmosphere that sets the stage for celebration. JOB DESCRIPTION We are seeking a dynamic and customer-focused Restaurant Supervisor to assist in leading restaurant operations at one or more of our outlets. Benefits include comprehensive health benefits package, paid time off, associate discounts and access to resort amenities (including complimentary golf), and opportunities for professional development and career advancement.

Requirements

• Minimum of 2 years of restaurant experience, preferably in a luxury or resort setting.
• Proven leadership skills and ability to manage and motivate a diverse team, a plus.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Passion for delivering outstanding guest service.
• Flexibility to work evenings, weekends, and holidays as required.
• Ability to stand and walk for extended periods (8+ hours per shift).
• Must be able to lift and carry up to 25-50 lbs (e.g., supplies, inventory, small equipment).
• Frequent bending, reaching and kneeling to access storage areas, take inventory, and assist staff.
• Ability to use hands and arms like handling paperwork, operating POS systems, and light food prep if needed.
• Must be comfortable working in a fast-paced, hot, and noisy environment, including kitchens and dining areas.

Responsibilities

• Assist overseeing daily restaurant operations, maintaining the flexibility and team mentality to support other outlets as needed.
• Help ensure exceptional service standards are consistently met and exceeded at all GN outlets.
• Help manage indoor and outdoor dining operations, ensuring a seamless and enjoyable experience for all guests and members.
• Support recruiting, training, and mentoring of a high-performing team of front-of-house staff and support Culinary in recruiting for the kitchen.
• Foster a positive and collaborative work environment, encouraging professional growth and development.
• Cultivate a warm, welcoming, and professional atmosphere for all guests and members.
• Address and resolve guest inquiries and complaints promptly and effectively.
• Help implement and oversee service protocols to ensure a consistent, high-quality dining experience.
• Help with inventory management, including ordering and cost control.
• Help manage special events and private functions that take place in the restaurants.
• Collaborate with the culinary team to create tailored menus for events and seasonal offerings.
• Ensure compliance with health, safety, and sanitation regulations.
• Maintain all operational licenses and permits.
• Monitor safety protocols to ensure a safe environment for guests and staff.

Benefits

• comprehensive health benefits package
• paid time off
• associate discounts and access to resort amenities (including complimentary golf)
• opportunities for professional development and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed