F&B Supervisor

Loews Hotels•Arlington, TX

3d•Onsite

About The Position

Live! By Loews-Arlington, TX offers an upscale experience blending sports and entertainment with first-class hospitality. This 302-room hotel is situated between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, featuring an infinity-edge pool, a rooftop terrace, and sweeping views of the Arlington Entertainment District. Loews Hotels & Co, headquartered in New York City, is an independently owned family hotel company with a deep heritage in hospitality and service excellence. The company owns and operates hotels and resorts across the U.S. and Canada, including partnerships with Universal Orlando Resort. Loews Hotels & Co prides itself on individuality, uniqueness, and a culture where Team Member growth and empowerment are central. The company offers progressive benefits, opportunities for ongoing learning and development, and fosters a culture of diversity and inclusion. It is also committed to protecting the environment through eco-friendly and sustainability programs and actively supports its communities. Loews Hotels & Co is an Equal Opportunity Employer.

Requirements

Food & Beverage knowledge required
Excellent communications skills, written and verbal
High school diploma
Strong organizational skills
Able to make decisions on imperfect information

Nice To Haves

Knowledge of Microsoft Office preferred

Responsibilities

Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist Team Leader to establish and monitor side work duty completion
Maintain bank to SOP, keep it balanced and secure at all times
Read daily communication sheets from previous shift and prepare one for the following shift
Check for all personnel call offs and check floor plan for coverage
Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist Team Leader in conducting menu classes and taste panels
Assist Team Leader in conducting month end inventory count and recording
Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
Reports unsafe working conditions
Ensure proper handling of guest checks and cash transactions
Intercedes and/or fills in for Team Members should need occur