F&B Supervisor

Akwesasne Mohawk Casino Resort•Hogansburg, NY

35d•$17

About The Position

Coordinates and ensures the food/guest service in the Restaurant, Cascades Lounge Bar area along with all the beverage service areas and the gaming floor areas are up to casino standards. Have knowledge of or learn the EZ Labor payroll system to make any revisions or edits to the system.

Requirements

One year certificate from college or technical school; or minimum High School Diploma or General Education Diploma (GED) and three to six months related experience and/or training.
Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes.
Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.
In case of a positive result, the candidate is not eligible for employment with the Mohawk Gaming Enterprises.

Responsibilities

Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow Associates.
Addresses guest s complaints concerning service, food and beverages throughout all areas within the Gaming floor and the beverage service areas.
Possess knowledge of all positions within the beverage service area to assist Associates as needed.
Stay visible at all times to inspect establishment and observe Associates and patrons to ensure compliance with occupations, health and safety standards, and local liquor regulations.
Coordinates with Associates on a daily basis to conduct pre-shift meetings, inspection of wardrobe, weekly scheduling, PTO coverage, etc.
Ensures that all Associates sign in and out properly, and have adequate coverage to take scheduled breaks.
Assist Management with all promotional programs.
Oversees all facets of the gaming floor that directly relates to the F & B Department if no Assistant Floor Manager is on duty. Oversees all facets of the Restaurant if no Manager is on duty.
Ensures that staffing levels are adequate for shift.
Learn or have knowledge of the Micros system.
Must become TIPS certified and have a solid comprehension of the training.
Makes sure all operations of any special events run smoothly in the beverage service, floor or other areas.
Other duties as assigned.