F & B Shift Supervisor

Happy Valley CasinoState College, PA
27d$43,000

About The Position

EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: At least one (1) year of restaurant experience is preferred. SPECIAL REQUIREMENTS: This position requires the employee to obtain and maintain the appropriate PGCB license for this position. Able to lift and carry 30 lbs. occasionally. Able to stand and walk for 6-8+ hours. Job Responsibilities: Greets, seats and serves guests in a friendly and efficient manner. Operates POS System and makes accurate cash and financial transactions. Prepares all settlement paperwork in a consistent and organized manner. Accurately records all F&B revenues and corresponding receipt of money, credit cards, and complimentary and coupon settlements. Serves menu items in predetermined portions. Relays orders to main kitchen and acts as a runner to replenish the line as needed. Re-stock all items and products in the area as needed. Prepares inventory of area and orders necessary stock. Ensure that the work area is clean and sanitary in accordance with the Department of Health Code and regulations. Monitors alcohol consumption by guests, adhering strictly to company policy and State Law. Relays all guest compliments and complaints to F&B Managers and Supervisors. Assist staff in serving guests as needed. Excellent guest service skills and consistent awareness of restaurant operation required. Relay all guest compliments and complaints to Food & Beverage Supervisor Promotes outstanding relations with all guests and peers. Able to work flexible schedules on the needs of the business and work weekends and holidays as required. Must be able to obtain and maintain the appropriate PGCB license Annual salary starting at $43,000

Requirements

  • High School Diploma or equivalent preferred.
  • At least one (1) year of restaurant experience is preferred.
  • This position requires the employee to obtain and maintain the appropriate PGCB license for this position.
  • Able to lift and carry 30 lbs. occasionally.
  • Able to stand and walk for 6-8+ hours.
  • Excellent guest service skills and consistent awareness of restaurant operation required.
  • Must be able to obtain and maintain the appropriate PGCB license
  • Able to work flexible schedules on the needs of the business and work weekends and holidays as required.

Responsibilities

  • Greets, seats and serves guests in a friendly and efficient manner.
  • Operates POS System and makes accurate cash and financial transactions.
  • Prepares all settlement paperwork in a consistent and organized manner.
  • Accurately records all F&B revenues and corresponding receipt of money, credit cards, and complimentary and coupon settlements.
  • Serves menu items in predetermined portions.
  • Relays orders to main kitchen and acts as a runner to replenish the line as needed.
  • Re-stock all items and products in the area as needed.
  • Prepares inventory of area and orders necessary stock.
  • Ensure that the work area is clean and sanitary in accordance with the Department of Health Code and regulations.
  • Monitors alcohol consumption by guests, adhering strictly to company policy and State Law.
  • Relays all guest compliments and complaints to F&B Managers and Supervisors.
  • Assist staff in serving guests as needed.
  • Relay all guest compliments and complaints to Food & Beverage Supervisor
  • Promotes outstanding relations with all guests and peers.
  • Able to work flexible schedules on the needs of the business and work weekends and holidays as required.
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