F&B Senior Assistant Manager (Area PPB) - Aramark F&B at LEGOLAND CA Park

KPMG • Carlsbad, CA

63d • $25 - $27 • Onsite

About The Position

In conjunction with Area Manager, the Senior Assistant Manager assist with the supervision and coordinates the operational effectiveness of all assigned locations in area. Ensures that all guests are served in an efficient and friendly manner. Spends time daily in each facility to corrective and enhance operations. Ensuring the best possible experience for guests, with a special emphasis on making every child a hero at LEGOLAND California. If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Requirements

• At least 2 years of leadership experience in food service management and a proven track record of success in Food and Beverage operations.
• Demonstrated interpersonal and supervisory skills, with the ability to effectively manage staff with problem solving skills to foster a positive work environment.
• Able to pass a Manager Food Handler certification exam
• Sufficient education to read, write, train, and use computer systems.
• Be able to work quickly and concisely under pressure.
• Available to work holidays and weekends as well as shorter or longer hours due to business volume.
• Frequent lifting, pushing, pulling, bending, squatting, and stooping.
• Expect constant walking and standing during shifts.
• Occasional crawling and climbing.
• Frequent lifting of 20 to 40 pounds.
• Ability to lift up to 60 pounds for infrequent circumstances.
• The role will require wearing uniforms and Personal Protective Equipment (PPE).
• Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions .
• Exposure to extreme temperature changes.

Nice To Haves

• Knowledge in food and culinary design is desired.

Responsibilities

• Assist to direct and inspire a large team to achieve success and ensure overall operational excellence of 4-8 food locations and in absence of Area Manager.
• Lead by example, putting the customer first and delivering exceptional customer service.
• Step in to assist staff with any restaurant duties, including cooking, serving, bussing, dishwashing, cleaning, or any other necessary tasks.
• Build strong relationships with your workforce, being approachable and supportive.
• Effectively delegate various management responsibilities to Assistant Managers and Leads.
• Train and assist with allergen and food preference requests from customers.
• Utilize scheduling software to ensure restaurants are adequately staffed at all times.
• Schedules and monitors labor hours to ensure that labor and payroll reports are accurate.
• Develop plans/ trainings to achieve Key Performance Indicators (KPIs) goals.
• Participate in a rotating shift as the on-call manager to handle restaurant closures, address park-wide F&B issues, and maintain staffing levels at all LEGOLAND F&B.
• Draft and monitor disciplinary action to employees for violations according to company policies.
• Communicate effectively with employees, leads, managers, other departments, administration, and external parties.
• Conduct interviews for new hires and internal position applicants.
• Handle employee relations issues promptly and effectively.
• Ensure equipment is functioning properly and shop areas meet safety and health standards to pass audits or have ability to recognize and report safety hazards.
• Ensure all employees are trained and execute proper health and safety requirements, adhering to Aramark and client's, San Diego County, and OSHA safety policies and procedures.
• Manage ordering and inventory processes for assigned locations.
• Minimize food waste through effective management practices.
• Understand how forecast, labor, food cost and other expenses affect business and respond accordingly.
• Assist with inventory for all shop locations.
• Conduct training sessions and identify areas for further team development.
• Assist with maintaining documentation regarding policies, procedures and other training records.
• Assist in performance management, including providing positive feedback to praise effective performance, and corrective feedback/ disciplinary actions as necessary to improve performance/ policy output.
• Create and implement food recipes and shop menus.
• Assist with managing various catering events.
• Undertake frequent project management tasks.
• Conduct and participate in frequent meetings with other managers and team members to ensure business success.

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees