F&B Outlet Supervisor

Loews Hotels•Nashville, TN

About The Position

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city’s most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality. Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Holidays and Vacation after 6 months of employment, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Free onsite parking and discounted bus passes Complimentary meals Community volunteer opportunities Team Member Hotel Rates, other discounts, perks and more Job Specifics Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards Supervise service of guests, being watchful of signals from guests in need of service Assist Team Leader to establish and monitor side work duty completion. Maintain bank to SOP, keep it balanced and secure at all times. Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.) Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist Team Leader in conducting menu classes and taste panels Assist Team Leader in conducting month end inventory count and recording. Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins Reports unsafe working conditions Ensure proper handling of guest checks and cash transactions Intercedes and/or fills in for Team Members should need occur Proficient in Excel, Word and Power Point Excellent organizational skills Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Requirements

Food & Beverage knowledge required
Excellent communications skills, written and verbal
Strong organizational skills
Able to make decisions on imperfect information
Knowledge of Microsoft Office preferred
TABC permit, or ability to obtain TABC permit
ServSafe Food Handlers certificate, or ability to obtain ServSafe Food Handlers certificate

Nice To Haves

Supervisory experience in a F&B setting, preferred

Responsibilities

Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist Team Leader to establish and monitor side work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift.
Check for all personnel call offs and check floor plan for coverage
Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist Team Leader in conducting menu classes and taste panels
Assist Team Leader in conducting month end inventory count and recording.
Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
Reports unsafe working conditions
Ensure proper handling of guest checks and cash transactions
Intercedes and/or fills in for Team Members should need occur
Proficient in Excel, Word and Power Point
Excellent organizational skills