F&B Manager-Point Place Casino

Turning Stone Resort Casino • Bridgeport, NY

269d • $57,000 - $65,000

About The Position

Join our TEAM as a F&B Manager, where you'll lead a dedicated team to deliver exceptional service and unforgettable dining experiences. You'll ensure smooth operations, maintain top-tier service levels, and create a welcoming atmosphere where every guest feels like a VIP. If you thrive in a high-energy setting and love making every meal a memorable one, we want you on our team!

Requirements

• High School Diploma or Equivalency required; College degree or some level of secondary education preferred.
• 5 years previous management/supervisory experience in a multi-concept restaurant or in an ethnically diverse culinary environment.
• Previous F&B experience required, including handling and understanding the preparation and service of alcoholic beverages.
• Above average verbal and written communication skills required.
• Must possess computer skills with knowledge of Microsoft Office.
• Must possess outstanding guest service skills.
• Previous money handling experience with basic math skills required.
• Ability to organize/prioritize and complete multiple tasks simultaneously.
• Ability to make decisions in a stressful environment and accommodate a flexible work schedule.
• Must be able to stand/walk for long periods of time and lift up to 10 lbs.

Responsibilities

• Effectively manages staff and maintains services levels for the F&B Outlets.
• Consistently demonstrates outstanding guest service skills and always identifies repeat guests.
• Ensures staff is friendly and welcoming at all times.
• Maintains working knowledge of F&B Operation's internal functions, controls and software updates.
• Ensures efficiency and accurate performance standards are met by maintaining communication with all work areas.
• Consistently maintains a professional rapport and confidentiality in communicating with other departments.
• Takes responsibility for making sure employees are trained/developed in F&B Operations.
• Regularly monitors the inventory of all F&B supplies and orders supplies as needed.
• Ensures that the staff provides timely and accurate table service of made-to-order items.
• Demonstrates knowledge and understanding in regards to implementation of a full service alcoholic beverage operation.
• Assists with the preparation of annual budgets, operating forecasts and other required departmental analysis.

Benefits

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: High school or GED