F&B Hostess

Villa Group•Villa Park, CA

4h•Onsite

About The Position

What you will be doing: Prepares the welcome desk and seats allocation. Takes the reservations and maintain reservation book Welcomes Guests and provides best seats available Cleans and tidies the restaurant and preparation after closing Before every work shift, finds out about dish composition and any shortages Organizes work to suit fluctuations in numbers, events and guests Ensures the equipment used remains in good condition Upsells private dinning and other events to Guests. Provides a friendly and personalized welcome for guests Offers attentive service and adapts to any constraints guests may have Heeds any remarks made by guests and ensures follow-up Establishes good relations with guests, offering advice and fostering Guest loyalty

Requirements

Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials.
Guest oriented, service minded and attention to quality
Sales acumen
Dynamic Team Player
Creative

Nice To Haves

Russian or any other international language speaker is a great asset

Responsibilities

Prepares the welcome desk and seats allocation.
Takes the reservations and maintain reservation book
Welcomes Guests and provides best seats available
Cleans and tidies the restaurant and preparation after closing
Before every work shift, finds out about dish composition and any shortages
Organizes work to suit fluctuations in numbers, events and guests
Ensures the equipment used remains in good condition
Upsells private dinning and other events to Guests.
Provides a friendly and personalized welcome for guests
Offers attentive service and adapts to any constraints guests may have
Heeds any remarks made by guests and ensures follow-up
Establishes good relations with guests, offering advice and fostering Guest loyalty