F & B Crew/Host
About The Position
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. Join the Grand Teton Lodge Company for a season or stay for a career at one/many of our 40+ resorts. Other Employee Benefits Paid SICK time Paid PTO after 500 h r s. 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: Performs all duties necessary to support the food and beverage vision of JHGTC for banquets: exceptional guest service, answering phones, making reservations, seating guests, bussing tables. You are expected be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, Health and Safety, and to adhere to the company’s mission, vision, and value statements.
Requirements
- High school diploma
- Previous casual fine dining waiting experience
- Previous banquet service experience preferred
- TIPS Certification
- POS
- Excellent people skills
- Excellent interpersonal communication skills
- Ability to work long shifts and varied hours
Nice To Haves
- Prior Point of Sale system experience
- Knowledge in wine and beverage service
- Passion for guest service
- Ability to efficiently multi-task
- Calm demeanor in high intensity situations
Responsibilities
- Friendly and Accurate Service: Greet guests with a SMILE.
- Adhere to steps of service at all times and strive for the best tailored guest experience.
- Timeliness: Promptness to work and time effective interactions with guests.
- Attention to detail: Set tables according to specifications, table maintenance during meal.
- Maintain cleanliness and organization: Work clean and in an organized manner, even when busy.
- Keep all guest areas and BOH area clean.
- Positive Attitude: Maintain professionalism and graciousness, even under high stress.
- Be Hands On: Practice full hands in, full hands out. Help your fellow teammates.
- Respect: Treat all coworkers and JHGTC staff from every department with respect and maintain positive working relationships.
- Have a comprehensive knowledge of all aspects of the F&B department: banquet request specifics, event details, chef’s core principles regarding food, menu item ingredients and preparations, cocktail ingredients and preparations, beverage service, hours of operations for all outlets, club event details, location and levels of items needed for service.
- Promote JHGTC: Be conscious that you are an advocate for the company at work, and outside of work.
- Provide suggestive upselling where appropriate to enhance the guest experience.
Benefits
- Paid SICK time
- Paid PTO after 500 h r s
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Affordable Housing / RV Sites Available (for limited FT roles)
- Complimentary and discounted Golf rounds
- 50% discount on shift meals
- 40% retail discount plus online ProDeals
- FREE Participation in Grand Teton National Park guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living by one of the most picturesque national parks!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
