F&B Cocktail Server

Tyme Maidu Tribe•Oroville, CA

3d•Onsite

About The Position

Our purpose is to provide a fun, friendly and hospitable experience for all our guests. We are seeking an energetic and dedicated Cocktail Server to join our team. The Cocktail Server’s responsibilities will include serving our guests efficiently, learning about our menu items, answering customer queries, and ensuring that the bar area is clean and well-stocked. The ideal candidate is attentive and committed to providing excellent customer service.

Requirements

Genuine commitment to Hospitality and Guest Service
Strong time and task management skills
Ability to collaborate with the TEAM to ensure a top-notch guest experience
Excellent Communicator, Friendly and Sociable
Great attention to detail, highly accommodating and attentive
Ability to take initiative, finding thoughtful and creative ways to better the experience
To perform this job successfully, an individual must be able to multi-task and have knowledge of beer, wine and liquor.
They will need to be able to perform each essential duty satisfactorily.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Must pass initial drug screening, background investigation, random drug tests and credit check.
Applicant must obtain training in food safety and responsible beverage service of the Casino’s choosing.
Ability to read, analyze and interpret documents, such as safety rules, operating and procedure manuals.
Ability to effectively present information and response to questions from managers, customers, and the general public effectively and courteously.
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rates, ratios and percentages.
Ability to apply commonsense understanding to carry out instructions furnished in written, verbal or diagram form.
Must have the ability to deal with problems, which may involve several concrete variables.
The individual is also regularly required to bend; stand; walk; sit; and use hand/eye coordination.
The Individual must be able to lift at least 30 pounds.
The individual may be required to stand for up to 8 hours.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate to loud.
When on the Casino floor, the noise level increases to loud.
The individual must be able to work in a fast-paced environment and constantly keep customer satisfaction as their first priority.
The Casino is a smoking environment, and the team member must be able to work in a smoke-filled atmosphere.
This position requires availability to work on weekends and holidays.
High School Diploma or GED equivalent.

Responsibilities

Welcome and direct our Guests as they arrive
Take orders and serve drinks
Check identification to verify legal age requirements for all customers
Inspect and Test currency to avoid accepting counterfeit bills
Host the Guest Experience with thoughtful and personal table management
Communicate with customers to ensure satisfaction and discuss additional orders
Accept and post payments with special attention paid to accurately transacting Tier Resort Benefit Card discounts for our Players.
Promote venue specials, promotions and events
Assist with expediting food and drink orders
Follow all applicable laws and regulations regarding alcohol service and safety procedures, including ID verification, responsible service, and maintaining a safe environment.