F&B Beverage Supervisor FT

Kickapoo Lucky Eagle Casino•Eagle Pass, TX

18h•Onsite

About The Position

Supervise the daily operation of all beverage service areas and team members while carrying out supervisory responsibilities. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues. Conduct interviews, hire staff and support management. Lead the beverage venues to identify, evaluate and develop strategies to systematically enhance revenue, increase profitability and guest satisfaction. Monitor staffing levels and assist in making appropriate adjustments according to business levels and circumstances. Assist with administrative responsibilities and supervise beverage team members for accuracy, timeliness and compliance with standards of operation and policies. Comprehend financial reports and apply information in a timely and practical manner to improve the operation. Responsible for ensuring that the beverage team is adhering to all department SOP's and casino policies. Ensure compliance with health, safety, sanitation and Texas alcohol awareness programs. Responsible for maintaining effective operating and control processed designed to attain maximum operating efficiency and directed by Beverage Manager and Director of F&B. Ensure that operating expenses and direct supply expenses remain within approved budgeted guidelines. Assist in setting and maintaining service standards with a hands on approach. Motivate and lead the team by coaching, counseling, setting goals and establishing measures to achieve. Monitor attendance, outlet schedules and identify challenges with a solution based approach. Conduct daily walk through inspections of beverage outlets to ensure sanitation, facility integrity, product quality, service excellence, consistency between venues and that all equipment is in good working condition. Attend regular departmental meetings to ensure effective coordination and communication between staff. Responsible for ensuring all health, safety and sanitation procedures are in compliance with Indian Health Services (IHS). Participate in month end inventories. Accountable for directing the work of Beverage Servers, Bartenders and Bar Back staff, assuring that guest have a favorable experience. Demonstrate and promote KLECH core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned.

Requirements

Must have High School Diploma or GED.
Minimum one (1) year of related experience and/or training in in a similar food/beverage outlet, hotel or casino atmosphere.
Must obtain and maintain a current Texas Alcohol Beverage Commission certification (TABC).
Strong communication skills in English both written and oral.
Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license.
Responsible to keep all documents current and valid at all times.
Must be able to provide authorization to work in the United States.
Must be at least 18 years of age.
Must have access to reliable transportation to commute to and from work.
Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.

Nice To Haves

Spanish or other language skills a plus

Responsibilities

Supervise the daily operation of all beverage service areas and team members while carrying out supervisory responsibilities.
Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.
Conduct interviews, hire staff and support management.
Lead the beverage venues to identify, evaluate and develop strategies to systematically enhance revenue, increase profitability and guest satisfaction.
Monitor staffing levels and assist in making appropriate adjustments according to business levels and circumstances.
Assist with administrative responsibilities and supervise beverage team members for accuracy, timeliness and compliance with standards of operation and policies.
Comprehend financial reports and apply information in a timely and practical manner to improve the operation.
Responsible for ensuring that the beverage team is adhering to all department SOP's and casino policies.
Ensure compliance with health, safety, sanitation and Texas alcohol awareness programs.
Responsible for maintaining effective operating and control processed designed to attain maximum operating efficiency and directed by Beverage Manager and Director of F&B.
Ensure that operating expenses and direct supply expenses remain within approved budgeted guidelines.
Assist in setting and maintaining service standards with a hands on approach.
Motivate and lead the team by coaching, counseling, setting goals and establishing measures to achieve.
Monitor attendance, outlet schedules and identify challenges with a solution based approach.
Conduct daily walk through inspections of beverage outlets to ensure sanitation, facility integrity, product quality, service excellence, consistency between venues and that all equipment is in good working condition.
Attend regular departmental meetings to ensure effective coordination and communication between staff.
Responsible for ensuring all health, safety and sanitation procedures are in compliance with Indian Health Services (IHS).
Participate in month end inventories.
Accountable for directing the work of Beverage Servers, Bartenders and Bar Back staff, assuring that guest have a favorable experience.
Demonstrate and promote KLECH core values and MAD skills.
Manage and maintain security of confidential information entrusted to position.
Attend and satisfactorily complete all required training as assigned.
Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies.
Maintain accurate MTL, MIL, CTR and SAR as needed.
Perform other duties as assigned.