F&B Bartender HH

PENN Entertainment • Alton, IL

5d

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns. Mixes ingredients such as liquor, soda, water, and fruit juice to prepare beverages. - Must constantly pre-bus station. Follows health and safety rules. Must become trained and certified in TIPS. Interacts verbally with all bar guests, creating friendly and upbeat atmosphere. Assists with inventory and inventory control. Rings in all beverages according to standards set by Food & Beverage department and collects proper money for these beverages. Serves drinks to all bar guests. Verifies guest is of legal drinking age when unsure. Knows all drink prices. Claims tips received according to laws governing wage. Knows all Food & Beverage department open and closing times and memorizes their food items to have the ability to inform guests when asked. Rings up all alcoholic beverage orders for Cocktail Servers. Makes all alcoholic beverages for Cocktail Servers. Collects payment from Cocktail Servers and provides them with a receipt. Completes end of shift checkout and paperwork according to standards set by the Food and Beverage department. Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest services. BRING US YOUR BEST. Must be 18 years of age. High School Diploma or equivalent. Read, write legibly, understand, and speak English. Excellent customer service/communication skills. Ability to count money and change correctly. Knows cocktail ingredients and proper mixing and pouring techniques. Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. Must meet professional appearance standards as prescribed by company policy. Must be able to respond to visual and oral cues. Able to work in constricting areas. Able to tolerate second-hand smoke, noise, and bright lights. Able to work at a fast pace in often crowded/noisy environment. Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

Requirements

• Must be 18 years of age
• High School Diploma or equivalent
• Read, write legibly, understand, and speak English
• Excellent customer service/communication skills
• Ability to count money and change correctly
• Knows cocktail ingredients and proper mixing and pouring techniques
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be able to respond to visual and oral cues
• Able to work in constricting areas
• Able to tolerate second-hand smoke, noise, and bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces

Responsibilities

• Promote and maintain all steps of the Red Carpet Customer Service program
• Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns
• Mixes ingredients such as liquor, soda, water, and fruit juice to prepare beverages
• Constantly pre-bus station
• Follows health and safety rules
• Become trained and certified in TIPS
• Interacts verbally with all bar guests, creating friendly and upbeat atmosphere
• Assists with inventory and inventory control
• Rings in all beverages according to standards set by Food & Beverage department and collects proper money for these beverages
• Serves drinks to all bar guests
• Verifies guest is of legal drinking age when unsure
• Knows all drink prices
• Claims tips received according to laws governing wage
• Knows all Food & Beverage department open and closing times and memorizes their food items to have the ability to inform guests when asked
• Rings up all alcoholic beverage orders for Cocktail Servers
• Makes all alcoholic beverages for Cocktail Servers
• Collects payment from Cocktail Servers and provides them with a receipt
• Completes end of shift checkout and paperwork according to standards set by the Food and Beverage department
• Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest services

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED