Eldora Mountain Resort-posted 2 months ago
Full-time • Entry Level
Bend, OR

The F&B Assistant Manager (Seasonal) at Mt. Bachelor is responsible for aiding in the management of day-to-day business operations within the Food & Beverage outlets. This role includes covering manager shifts as needed, providing leadership and guidance in the development and supervision of staff, and ensuring alignment with corporate goals and objectives. The position requires a self-motivated, enthusiastic, proactive, organized individual with strong communication skills.

  • Ensure each customer receives outstanding service by providing a friendly environment, greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process promptly.
  • Complete and/or review all reports, including daily reports, variance reports, monthly inventory, budget, and goals and objectives as assigned.
  • Assist with special events and functions according to the banquet event order form for that event.
  • Understand employee engagement as it relates to Mt. Bachelor staff culture and work with the manager to elevate employee engagement levels.
  • Maintain positive communication with staff and management, including daily huddles and pre-shifts.
  • Assist in the development and implementation of a training program for all staff.
  • Ensure compliance with local, state, and federal laws and regulations, including liquor laws, employment laws, OSHA rulings, and sanitation standards.
  • Assist in daily counting of the outlet bank and change bank, as well as properly inputting change requests.
  • Aid in inventory, training, and supervising all staff within their outlet.
  • Maintain a professional relationship with vendors and stay informed of new products and promotions.
  • Comply with the annual operating budget.
  • Provide leadership in cost control and revenue enhancement.
  • Attend managerial meetings and compile reports to present to the restaurant.
  • Track individual employees' training performance and maintain proper documentation.
  • Utilize the employee performance appraisal process to develop and improve employee performance.
  • Assist in the development and implementation of outlet concept, menu, marketing, and advertising plans.
  • Maintain proper cash handling procedures and general accounting within the outlet.
  • Handle fast-paced, potentially high-pressure environments.
  • Multitask, prioritize, and organize effectively.
  • Maintain a professional and personable appearance.
  • Accountable for accurate time keeping and prompt attendance.
  • Complete any reasonable task assigned by the supervisor.
  • Observe and enforce mountain-wide policies found in the Employee Handbook.
  • High School Degree; prefer an associate degree in hospitality management, business management, or a related field.
  • Minimum of 2+ years in a similar role or related industry experience.
  • OLCC and Oregon Food Handler's Card.
  • POS experience preferred; basic computer skills required.
  • Ability to stand for 6+ hours at a time while using arms and wrists in repetitive motions.
  • Must have a positive attitude and experience with leading teams, guest service, and problem-solving.
  • Flexible with hours and days of work; able to work any hours of the day, any days of the week.
  • Free employee season pass and free or discounted dependent(s) season pass.
  • Free and discounted friends & family day passes.
  • Free transportation to & from Bend, Sunriver, and La Pine.
  • Discounts across the resort (food & beverage, retail, rentals, lessons & more).
  • Employee housing program.
  • 401k with up to 5% company match & immediate vesting.
  • Discounted onsite daycare.
  • Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more).
  • Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service