F-22 Field Service Rep - Defense

Boeing

About The Position

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support the F-22 team at Joint Base Elmendorf-Richardson, Alaska. This is a Field Operations position where employees must be willing and able to travel to a variety of locations (domestic and/or international) to meet customer needs, potentially on short notice. Field Operations employees may be required to relocate to another Field Operations location. Specific contracts may require deployment to a US DOD contingency operation, necessitating the ability to pass military contractor health standards for deployment. The role involves assisting Air Force customers with troubleshooting, resolving maintenance and operational issues, monitoring product performance, analyzing technical data, developing and conducting ad hoc training, and providing technical support and liaison services.

Requirements

Must be able to obtain F-22 Special Program Access (SAP)
Minimum 3 years of F-22 maintenance experience
Minimum 3 years of military fighter aircraft maintenance experience
Requires the ability to work independently in a demanding, on-call, 24-hour per day operational environment
Must be willing to work any shift, weekends, or on call as required
At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required).

Nice To Haves

Bachelor’s degree in aviation or technical field
Federal Aviation Administration (FAA) Airframe and Powerplant License
Previous U.S. Air Force experience
A strong troubleshooting background in the following: Hydraulics, Powerplant, Secondary Power, Flight Controls, Fuel System, Aircraft wiring, Structures, Armament
A strong working knowledge of the following: Reading drawings, Multimeters, Interpreting fault isolation, Thorough documentation, Technical report writing, Integrated Maintenance Information System (IMIS)

Responsibilities

Assists Air Force customer in perform troubleshooting procedures on multiple systems
Resolve maintenance and operational issues
Must be able to read schematics, drawings and use fighter aircraft support and test equipment
Monitor product performance and make recommendations for resolution of potential issues
Analyze technical data and evaluate maintenance procedures
Develop and conduct ad hoc training
Provide field service representation and technical support to the customer and initiate corrective actions to ensure customer satisfaction with company products and services
Utilize multi-discipline, technical expertise, and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operational and maintenance field
Understand customer expectations and assist the customer in interpreting and using support data and documents
Provide technical on-the-job training and act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues
Work unsupervised for extended periods of time in a wide variety of environments
Develop excellent relationships across multiple organizations and with all levels of the military customer to ensure customer satisfaction with products and services and provide technical liaison and operational product data to in-plant organizations