Eye Services Representative

Sanford Health•Park Rapids, MN

3d•$16 - $24

About The Position

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Provides excellent customer service while performing both routine and complex administrative tasks in support of the eye department’s providers and staff. Demonstrates and aware of the value of a positive attitude in meeting objectives. Schedules and registers patients according to policies and procedures to ensure accurate and timely information for billing. Daily responsibilities will include, but not limited to, greeting clients/patients, rooming patients, selling/dispensing glasses, providing customer service, appointment scheduling, daily cash flow and deposits and daily reporting. Ability to manage provider schedules, registration, and work queues. Performs additional duties, as assigned. Duties vary by location/setting.

Requirements

Post secondary education or equivalent training in a healthcare or business related field is preferred.
Previous customer service experience in an office setting, preferably in a healthcare setting.
Knowledge of registration procedures, extensive computer skills, and basic knowledge of system applications, billing systems, and third party payers is preferred.

Nice To Haves

Medical terminology desired.

Responsibilities

Schedules and registers patients according to policies and procedures to ensure accurate and timely information for billing.
Greets clients/patients.
Rooms patients.
Sells/dispenses glasses.
Provides customer service.
Handles appointment scheduling.
Manages daily cash flow and deposits.
Completes daily reporting.
Manages provider schedules, registration, and work queues.
Performs additional duties, as assigned.