EssilorLuxottica-posted about 1 year ago
Full-time • Entry Level
Mason, OH
10,001+ employees

The position involves coordinating day-to-day activities within the Assignment Claims Department at EssilorLuxottica, ensuring that claims are processed within the timely filing limits. The role requires strong analytical and problem-solving skills, as well as significant interaction with team members and clients to meet key performance indicators (KPIs) and maintain compliance with regulations.

  • Monitor quantity and quality of the processes/projects and provide immediate feedback to the Supervisor/Manager
  • Coordinate daily activities to ensure KPIs are met or exceeded
  • Review, analyze and interpret reports to assure appropriate adjustments are made to processes and critical information is communicated upward to the supervisors/managers for continued success and improvement
  • Work with clients to determine any special plan requirements
  • Ensure team is entering claims in compliance with customer requirements and HIPAA guidelines and regulations, while staying within claims department processes and guidelines
  • Maintain daily processor performance statistics as well as weekly KPI reporting
  • Process claims for more complex Payers
  • Assist Supervisor/Manager as needed with special projects and training
  • High school degree
  • 3+ years' experience processing Claims
  • Able to quickly grasp and retain information and concepts
  • Able to multi-task and prioritize handling of issues
  • Strong communication skills, both oral and written
  • Strong analytical skills
  • Strong customer service
  • Knowledge of vision and/or insurance benefits
  • Knowledge or experience in claims processing
  • Proficient in Microsoft Excel application
  • Bachelor's degree
  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Various employee discounts
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