Eye Care Professional - Optical Lead

CLEAR SIGHT PARTNERS, LLC•Spring Hill, FL

36d•Onsite

About The Position

Ready for that next step in your career? We're looking for an Eye Care Professional that has managerial experience to support our Spring Hill location! Opti-mart, a Sight360 company we are building the region’s premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care professionals serving more than 100,000 patients across 17 different locations in the Greater Tampa Bay area. From routine eye exams and optical retail, to medical optometry, ophthalmology, and surgical procedures, our patients experience end-to-end personalized care and service. Requirements The Eye Care Professional - Optical Lead is responsible for interacting with patients on a daily basis to uncover needs for the patient’s lifestyle and recommend specialized products based on those needs as well as assist patients in frame selection this includes taking measurements, fit, and adjust glasses, troubleshoot patient’s vision complaints, and teach customers how to properly wear and care for their eyeglasses and contact lenses. This role provides training to Eye Care Professionals at their location and may be responsible for supervisory oversight of team at the direction of the Area Manager.

Requirements

Current Optician License preferred
Current supervisory experience preferred
Minimum 2 years optical experience required
Customer service oriented
Ability to coach and manage a team of optical professionals
Excellent interpersonal and communication skills
Problem solving skills required
Managing multiple patients
Assisting patient in selections of proper eyewear
Teaching patients
Computer proficient
Able to perform necessary math skills

Responsibilities

Works closely with onsite OD to support staffing needs and facilitate patient workflows.
Obtains patient’s prescription from ophthalmologist or optometrist.
Gathers patient’s information including vision and medical insurance information.
Schedules, confirm and maintain appointments.
Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications.
Adjusts and fits frames according to the prescription and patient’s specifications, as well as to the patient’s face.
Prepares and submits the order to the proper lab for manufacturing.
Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools.
Assists with frame inventory, contact lens inventory, marketing materials and office supplies.
Teaches patients how to wear and care for both contact lenses and eyeglasses.
Repairs or replaces broken frames.
Performs administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals.
Multi-tasking to help patients in a timely manner.