Eye Care Intake Clerk

Firelake Casino • Shawnee, OK

448d

About The Position

The Eye Care Intake Clerk is responsible for registering patients for eye care appointments and assisting them with intake forms and the initial development of their medical records. This role provides clerical and administrative support to the Eye Care Staff, ensuring efficient patient flow and communication within the medical clinic.

Requirements

• High school diploma or equivalent.
• Clerical experience.
• Experience in a medical office preferred.
• Knowledge of medical terminology preferred.

Nice To Haves

• Ability to communicate well with patients, providers, and other staff.
• Self-motivated with the ability to handle multi-tasks.
• Good organization and analytical skills.
• Good judgment.

Responsibilities

• Update each patient's information in the computer for all appointments including demographics and insurance information.
• Direct patients to the appropriate provider.
• Send patients to the Benefits Specialist when indicated.
• Answer multi-line telephone system in a professional manner, directing calls to the appropriate person or department and taking messages when necessary.
• Schedule new patients and maintain tracking of the providers' schedule changes in reference to patient appointments.
• Check all patients in and out in a timely manner and make reminder calls to patients the day before their scheduled appointment.
• Review all follow-up appointments to ensure patients completed their labs or other procedures prior to the appointment time.
• Cross-train to carry out additional duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED