Extra Help - Financial Aid

Illinois State • Normal, IL

10d • $16 - $18 • Onsite

About The Position

Duties for this position include advising students, parents, and staff about scholarship application processes, reviewing applicant data for accuracy, and processing scholarships received. A high level of accountability is expected because the position is to be available to counsel customers and answer telephone calls. The position requires flexibility and openness to change in dealing with and implementing the annual changes to state and federal program regulations.

Requirements

• High school diploma or equivalent.
• Any one or any combination totaling three (3) years (36 months) from the following categories: - course work in business administration, communications, journalism, marketing, public relations, psychology, education or a closely related field, as measured by the following conversion table or its proportional equivalent: - 30 semester hours equals one (1) year (12 months) - Associate’s Degree (60 semester hours) equals eighteen months (18 months) - 90 semester hours equals two (2) years (24 months) - Bachelor’s Degree (120 semester hours) equals three (3) years (36 months) - professional work experience in customer service, marketing, public relations, or a closely related field.
• Possession of a valid Illinois driver’s license.
• Effectively communicate on a daily basis.
• Remain at a workstation for extended periods.

Responsibilities

• Advising students, parents, and staff about scholarship application processes
• Reviewing applicant data for accuracy
• Processing scholarships received
• Counsel customers
• Answer telephone calls
• Dealing with and implementing the annual changes to state and federal program regulations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees