Extra Duty Law Enforcement Supervisor (Portsmouth)

Hampton Roads Transit•Norfolk, VA

About The Position

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment. . This is professional and technical law enforcement work in support of the local transit system. Employee will work extra duty for HRT within the city of Portsmouth, on HRT’s fixed-route bus and ferry system or as assigned in Portsmouth. Employee must be a law enforcement officer in the City of Portsmouth with the rank of Sergeant (or approved equal) or greater. This employee is responsible for setting schedules for the Portsmouth Extra Duty Law Enforcement program, supports recruitment and retention of extra duty (overtime) personnel, and completes required reports and other administrative tasks on behalf of the HRT Department of Security Services.

Requirements

Knowledge of security operations, safety practices and enforcement procedures.
Ability to communicate effectively both orally and in writing with staff and the public, to understand and follow standard operating procedures, to perform duties in a professional manner and appearance, to write required reports, to make independent and good judgment decisions within proper policy and procedures.
Knowledge and understanding of state, local and federal criminal and civil statutes affecting security work of Hampton Roads Transit.
Understanding of methods and techniques of dealing effectively with hostile or uncooperative members of the public in routine and emergency circumstances.
Ability to work under pressure and otherwise stressful situations.
Basic use of miscellaneous computer applications (e.g., mobile ticketing and fare validation applications, word processing, spreadsheets) and telecommunications applications (e.g., two-way radio, telephone).
Skilled in de-escalation techniques and customer service.
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
Basic problem-solving skills associated with software applications used is expected.
Software applications: Mobile ticketing and fare validation applications, word processing, spreadsheets
Current certification and employment as a law enforcement officer in the City of Portsmouth, VA.
Portsmouth law enforcement officer with a rank of Sergeant (or approved equal) or greater.
Possess a valid Driver's License issued from jurisdiction of residence.
Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).
Must be at least 21 years of age and be a US Citizen that has never been convicted of a felony or serious misdemeanor.
Must comply with US Department of Transportation (USDOT) drug and alcohol testing programs for safety-sensitive employees.

Responsibilities

Liaison between HRT and the Portsmouth law enforcement community.
Create schedules in coordination with the Sr. Manager of Security Services to provide law enforcement coverage.
Manage the delivery or completion of required training and/or credentialling amongst the extra duty officer (EDO) workforce in Portsmouth.
Prepare reports of incidents addressed as well as daily activities of EDO personnel and submit to HRT as required.
Collaboratively discuss crime trends and other enforcement analyses with HRT Security Services leadership.
Assist with the implementation of the Security and Emergency Preparedness Plan (SEPP).
Patrolling HRT property and transit service vehicles/vessels working extra duty (overtime) for HRT as a Portsmouth law enforcement officer.
Provide deterrent presence aboard HRT assets in revenue service or as directed.
Prevent crimes and security incidents at HRT facilities and aboard transit service vehicles/vessels.
Provide uniformed presence for the assurance of HRT personnel and transit riders.
Assist HRT Security Administrators with transit security events.
Provide ordinance and code enforcement duties.
Patrol HRT service area and engage with transit patrons, assist in fare inspection, infrastructure protection, and issue citations as applicable.
Communicate and coordinate with the HRT Control Center and other Security/Enforcement personnel to assist with transit system calls for service.
Prepare reports of incidents, arrests, citations, and other enforcement and patrol activities in a daily log and provide reports to the HRT representative.
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.