External Mortgage Loan Officer

Deseret First Credit Union•Gilbert, AZ

72d•Remote

About The Position

Summary: We are seeking a highly motivated and self-driven Mortgage Loan Officer to join our team remotely. This position is ideal for an experienced professional who thrives on building their own book of business and developing lasting relationships with clients. The Mortgage Loan Officer will be responsible for originating mortgage loans independently without branch assistance, focusing on outbound business development and client management.

Requirements

Education: High School diploma or equivalent required; Associate degree or specialized training preferred.
Experience: 1-3 years minimum, ideally 2-5 years mortgage loan officer or similar.
Proven experience as a Mortgage Loan Officer or similar role, preferably with demonstrated success in generating independent business.
Deep knowledge of mortgage products, lending regulations, and compliance standards.
Exceptional communication, negotiation, and interpersonal skills.
Strong organizational skills and ability to manage multiple clients and deadlines independently.
Self-motivated with a strong entrepreneurial spirit and ability to work remotely without direct supervision.
Active NMLS number is required
A significant level of trust and diplomacy, in addition to normal courtesy and tact, is required. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary
Excellent communication and interpersonal skills
Ability to sell mortgage loans to members by explaining and communicating loan products and services of the credit union
Maintains confidentiality
Good time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
Must have the ability to read and interpret documents such as real estate purchase contracts, loan program guidelines, tax returns, income documentation, credit reports and preliminary title reports
Basic word processing and computer skills required

Nice To Haves

Knowledge of Encompass Software is helpful

Responsibilities

Generate and cultivate a robust pipeline of mortgage loan opportunities through proactive outreach, networking, and marketing efforts.
Develop and maintain relationships with real estate professionals and prospective borrowers to promote the credit union’s mortgage products.
Evaluate borrower financial information to determine creditworthiness and mortgage eligibility in compliance with credit union policies and regulatory standards.
Educate clients on mortgage products, rates, and lending guidelines to facilitate informed decision-making.
Manage the entire loan process from application through closing, coordinating with internal teams and external partners to ensure timely, accurate loan closings.
Maintain ongoing communication with borrowers, providing updates and requesting necessary documentation throughout the loan lifecycle.
Maintain thorough and compliant documentation to meet regulatory and credit union standards.
Stay informed on industry trends, market conditions, and product offerings to provide expert advice.
Cross-sell other credit union services to members as appropriate.
Represent Deseret First Credit Union professionally and ethically in all business dealings.