External Manager in Training

Circle K • Ravenna, OH

71d

About The Position

The Store Manager at Circle K is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and managing a team of employees. The role requires a strong focus on leadership, training, and development of staff, as well as maintaining the store's image and financial performance. The Store Manager will also be involved in recruiting, hiring, and scheduling employees, as well as managing relationships with suppliers and addressing customer complaints. The position demands effective communication and organizational skills to ensure that all tasks are completed efficiently and in accordance with company standards.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to supervise and train for the use of equipment, tools and materials.
• Ability to use a computer, or acquire necessary skills to use a computer at the site.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.

Responsibilities

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, as well as understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees