External Manager in Training

Circle K-posted 3 months ago

Full-time

Albuquerque, NM

Food and Beverage Retailers

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The External Manager in Training position at Circle K involves overseeing store operations, ensuring excellent customer service, and managing staff effectively. The role requires a flexible schedule and the ability to work both indoors and outdoors. The manager will be responsible for recruiting, training, and developing employees while maintaining a professional image and promoting a positive public image within the community. The position also includes financial responsibilities such as analyzing sales and managing budgets.

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Develop positive and professional relationships with all suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.

High School diploma or GED preferred.
Experience in retail sales preferred.
Ability to supervise and train for the use of equipment, tools and materials listed in the CSR and ASM job description.
Ability to use a computer, or acquire those skills necessary to use a computer at the site.
A valid driver's license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.

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