External Engagement Manager

Colonial Pipeline Company • Atlanta, GA

7d

About The Position

Are you a strategic storyteller and relationship‑builder with a passion for community engagement? Do you thrive in fast‑paced environments where collaboration, clarity, and crisis readiness are essential? If so, Colonial Pipeline Company is looking for you. We are seeking an External Engagement Manager to join our high‑performing Communications team. In this influential role, you will shape the narrative of one of the nation’s most essential energy infrastructure companies—helping educate, inform, and engage critical external audiences while supporting business objectives and elevating our brand reputation. As the External Engagement Manager, you will lead key efforts across communications, crisis response, and stakeholder engagement. At Colonial Pipeline, you will be part of a dedicated, mission‑driven team working to ensure the safe, reliable, and responsible transportation of energy across the United States. Your work will directly influence public understanding, community partnerships, and the company’s role in protecting critical infrastructure. You’ll collaborate with passionate professionals, gain exposure to high‑impact initiatives, and play an essential role in shaping how millions of people perceive and learn about the vital work we do. If you’re driven to tell powerful stories, manage high‑visibility communications, and build external relationships that matter, we’d love to hear from you. Apply today and help us shape the narrative of one of the nation’s most essential energy organizations.

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, English, or related field of study from accredited college or university; will consider a combination of experience and/or education.
• Ideally, 5+ years in communications, media relations, or stakeholder‑facing engagement roles with crisis response responsibilities.
• Ability to travel up to 30%, including field work with community engagements and crisis‑related assignments.
• Strong digital communications skills, including social media.
• Experience handling confidential and sensitive information.
• Proven ability to work with senior executives and cross‑functional teams.
• Commitment to consistently adhere to policies and procedures and be a positive example for others by demonstrating the Company’s core values of Respect, Accountability, Innovation, Safety, and Excellence in completing work assignments.
• Self-motivated, have phenomenal work ethic and looking for the right company to support your growth.

Nice To Haves

• Preferably 7+ years of experience in communications and engagement within highly regulated industries; energy sector experience a plus.
• Exceptional writing, editing, and storytelling abilities (AP Style proficiency).
• Strong public speaking and presentation capabilities.
• Proficiency with Adobe Creative Cloud and Microsoft Office.
• Strategic thinker with robust analytical and project management skills.
• Creative, agile, and comfortable working under tight deadlines.
• Natural relationship‑builder with strong stakeholder engagement instincts.

Responsibilities

• Execute strategic external communications plans that position and protect the company with media, regulators, customers, public officials, and community partners.
• Research, write, and edit high‑impact content for digital and traditional channels, including social media, presentations, publications, videos, and web content.
• Partner across business units (Leadership, Government Affairs, Legal, Operations) to deliver consistent, targeted messaging.
• Manage the company’s website and social media channels to ensure timely, engaging, reputation‑supporting content.
• Serve as the company’s primary Public Information Officer (PIO).
• Support execution of crisis communications and emergency response strategies.
• Coordinate with external communications partners during crises.
• Track media and stakeholder sentiment and provide insights that shape communication strategies.
• Lead the Charitable Contributions Committee, evaluating requests and guiding community partnerships.
• Build meaningful relationships with community organizations and leaders.
• Organize and participate in community outreach events, maximizing employee engagement.
• Support Public Awareness Program initiatives, including materials development, stakeholder communications, and first responder engagement.

Benefits

• Employees find exciting opportunities to grow and develop their careers at a stable company which offers a generous compensation and benefits package that includes annual incentive bonuses, retirement plans, insurance coverage and a host of other features that support a happy, active, productive and rewarding life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level