Extension Administrative Assistant - Lebanon County office

Penn State University

17h • Onsite

About The Position

Penn State Extension is seeking a detail-oriented Administrative Assistant to provide comprehensive office management and program support for the Penn State Extension Lebanon County office. This role ensures smooth daily operations and supports key initiatives including the 4-H and Master Gardener programs.

Requirements

• Proven administrative experience, preferably in an educational or nonprofit setting.
• Excellent grammar and proofreading skills
• Advanced computer skills specifically with Microsoft Excel, Word, Outlook, PowerPoint, Publisher, Office365 and with Penn State's Salesforce web-based customer relationship management software application.
• General Equivalency Diploma (GED) or High School (HS)
• No prior relevant work experience required; previous relevant work experience accepted in lieu of education.

Nice To Haves

• Proficiency in social media and basic graphic design tools is desirable.
• Familiarity with Penn State systems and procedures is desirable.

Responsibilities

• Act as primary liaison for internal and external contacts; provide front-line customer service and general office support.
• Coordinate scheduling for staff, educators, and departmental meetings; manage calendars and appointments.
• Support program promotion by assisting educators with flyers, brochures, media releases, and publication management.
• Maintain and update CRM databases (Salesforce); assist with communications and volunteer management.
• Track volunteer clearances and hours
• Assist with planning and setup of workshops, classes, and special events; manage meeting space logistics and security requirements.
• Support social media and website communications; draft and distribute press releases for Extension programs.
• Maintain a professional appearance, represent Penn State University and the county Extension office in a professional manner, and exercise sound professional judgment in carrying out duties assigned by the Business Operations Manager, Client Relationship Manager, office manager and Extension Educators.
• Be able to assume the temporary/occasional role and duties of the other office support staff on an "as needed basis" across a multi-county area.
• Have the ability to work as part of the Extension team as well independently and be able to follow procedures as determined by Penn State Extension.
• Have excellent communication, phone skills, organizational, and interpersonal skills; be attentive to detail; have the ability to handle multiple priorities/deadlines; and be able to exercise discretion in handling sensitive and confidential information.

Benefits

• Full Penn State benefits included.
• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees