Express Technician CDJR

Dan Pilson Auto Center IncMattoon, IL
74d

About The Position

Summary/Objective: The Express Technician is responsible for performing basic light vehicle maintenance.

Requirements

  • Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
  • Customer Service - Responds promptly to customer needs; Meets commitments.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Judgment - Exhibits sound and accurate judgment; Makes timely decisions.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Language Ability - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Math Ability - Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Reasoning Ability - Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Nice To Haves

  • One year certificate from college, technical school or factory apprentice program; or three to six months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

  • Perform vehicle inspections, basic maintenance, light maintenance and documentation.
  • Perform oil changes and lubrication work, install filters, wipers, bulbs, batteries, and rotate tires.
  • Communicate with express advisor when additional repairs are needed.
  • Follow express service process as designed by Pilson Auto Center
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