EXPRESS STORE TECHNICIAN

Power Drives Inc•Washington, PA

13d•$20 - $21•Onsite

About The Position

Objective: Create an exceptional customer experience in our retail store through solving customer problems, by creating hose assemblies and/or finding the parts and products to meet their needs.

Requirements

High school diploma or equivalent
Customer service experience
Technical or mechanical aptitude
Hands-on technical or mechanical aptitude
Self-Starter, task driven, detail oriented
Familiarity with hydraulics, pneumatics, hose, fittings and/or pipe threads (preferred)
Basic knowledge of Microsoft Word, Excel and Outlook
Basic mathematical and reasoning skills
General understanding of the principles of sales
Experience with customer service. Engaging customers and making them feel welcome in our stores and confident they will get the right solution for their problems
Strong communication skills
Ability to lift up to 40 lbs
Ability to load and unload trucks with attention to safety and product quality
Valid driver’s license and access to a vehicle during business hours

Nice To Haves

familiarity with hydraulics, pneumatics, hose, and fittings and/or pipe threads a plus

Responsibilities

Greet and assist customers purchasing hydraulic and pneumatic products and parts through familiarity and knowledge of products
Create an exceptional customer experience through friendly and knowledgeable engagement with the customer
Identify the type of hose and fittings the customer needs. Cut, fit and assemble hose and fittings and inspect completed assemblies
Use a variety of hand tools (wrench, hammer, handsaw, pneumatic wrench, hand grinder, power drill, calipers) and shop equipment (hose crimp machine, reusable hose assembly equipment, hose test machine, hose cut off saw, grinder, forklift, hydraulic shop press, welder, acetylene torch, pressure washer, drill press, band saw, parts cleaner)
Identify other items the customer may need
Use creative solutions to meet customer needs
Prepare sales or work orders, both manually and computer generated
Ensure proper inventory by counting, reordering, or shipping materials
Support distribution sales, which includes fulfilling non-store sales
Travel to customers to perform delivery and inventory for bin stocking accounts
Maintain general work area and shop equipment in a clean, neat, safe manner
Perform other related duties as required