Express Service Technician

Hendrick Automotive GroupHoover, AL
91d

About The Position

Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. This job has no direct supervisory responsibilities.

Requirements

  • Thorough knowledge of automotive parts and systems.
  • Demonstrable mechanical skills and knowledge.
  • Technical training or commensurate technical experience required.
  • Valid Driver’s License.
  • Certified/senior technician with respective manufacturer.
  • State inspection/emissions license required by State.
  • All required manufacturer fundamental training and/or NAPA training provided by HAG.
  • Meets and/or exceeds manufacturer requirements for ASE tests.
  • Completed manufacturer training to perform warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
  • Basic Computer skills to utilize timekeeping system.
  • Ability to learn parts department computer inventory and ordering system.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.

Nice To Haves

  • GED or High School Diploma.
  • Associate Degree, Bachelor's Degree, Master's Degree, or Doctorate Degree in relevant fields.
  • 5+ years of work experience in automotive.

Responsibilities

  • Examines customer vehicles.
  • Identifies necessary vehicle repairs and maintenance.
  • Estimates cost of repairs.
  • Performs vehicle repairs and maintenance.
  • Documents services performed.
  • Performs services efficiently and according to dealership guidelines.
  • Follows dealership and manufacturer service guidelines.
  • Requests necessary parts.
  • Effectively utilizes available technologies to enhance customer experience.
  • Maintains CSI at or above Company standards.
  • Maintains an organized, clean and safe work area.
  • Participates in required training.
  • Records all hours worked accurately in company timekeeping system.
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values.
  • Complies with Company policies and procedures.
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned.

Benefits

  • Equal Opportunity employer.
  • Encouragement for minorities, women, veterans, and individuals with disabilities to apply.
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