Express Service Technician

Hendrick Automotive Group • Hoover, AL

91d

About The Position

Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. This job has no direct supervisory responsibilities.

Requirements

• Thorough knowledge of automotive parts and systems.
• Demonstrable mechanical skills and knowledge.
• Technical training or commensurate technical experience required.
• Valid Driver’s License.
• Certified/senior technician with respective manufacturer.
• State inspection/emissions license required by State.
• All required manufacturer fundamental training and/or NAPA training provided by HAG.
• Meets and/or exceeds manufacturer requirements for ASE tests.
• Completed manufacturer training to perform warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
• Basic Computer skills to utilize timekeeping system.
• Ability to learn parts department computer inventory and ordering system.
• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.

Nice To Haves

• GED or High School Diploma.
• Associate Degree, Bachelor's Degree, Master's Degree, or Doctorate Degree in relevant fields.
• 5+ years of work experience in automotive.

Responsibilities

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Effectively utilizes available technologies to enhance customer experience.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Benefits

• Equal Opportunity employer.
• Encouragement for minorities, women, veterans, and individuals with disabilities to apply.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED