Express Lube Advisor

Lithia & Driveway • Billings, MT

22d

About The Position

At Lithia Chrysler Jeep Dodge of Billings, we're more than just a car dealership. We're a team that believes in the power of culture and the value of each individual's contribution. We understand that our success is driven by our people, which is why we're looking for an Express Lube Advisor who shares our passion for excellence and commitment to customer service. As an Express Lube Advisor, you will be the frontline contact for our service department, ensuring that every customer's experience is seamless, from greeting to completion of service. Your role will involve:

Requirements

• Excellent communication and customer service skills.
• Previous experience in an automotive service role is preferred but not required.
• Ability to work efficiently in a fast-paced environment.
• A team player who values collaboration and building relationships.
• Commitment to upholding the highest standards of integrity and professionalism.
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Previous experience in an automotive service role is preferred but not required.

Responsibilities

• Greeting customers and conducting initial vehicle check-ins.
• Clearly communicating service requirements and timelines to customers.
• Advising customers on necessary and recommended services.
• Coordinating with technicians to ensure timely completion of work.
• Delivering exceptional customer service that reflects our values and culture.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED