Automotive Express Lube Advisor

Van Horn Automotive Group Inc•Stoughton, WI

About The Position

Van Horn CDJR of Stoughton has an outstanding opportunity for an eager and professional Express Lube Advisor that will establish rapport and trust with the customer and technicians while maximizing our profit opportunities. Family Born. Employee Owned. The Van Horn Automotive Group has been empowering people and amazing customers since 1966, and now has over 15 locations throughout Wisconsin with over 700 employees. Being employee-owned offers a unique benefit that invests in you and your future. As a 78% owner, our employees receive contributions to a qualified retirement plan that is 100% funded by the company!! If you are dedicated to providing an outstanding customer experience and want to work with a great team, we invite you to apply!

Requirements

High School Diploma or equivalent
Valid Driver’s License
Must be organized, reliable, and able to work in a fast-paced environment

Nice To Haves

Previous customer service experience preferred but not required

Responsibilities

Write and manage repair orders for customers efficiently and accurately.
Provide prompt, courteous, and consistent customer service, including follow-up as needed.
Ensure quality workmanship by reviewing and maintaining technician performance.
Conduct regular and thorough inspections of completed work to guarantee customer satisfaction.
Assist in establishing and achieving departmental sales objectives.
Monitor daily progress against objectives and take corrective action when necessary.
Collaborate effectively with other employees and departments within the dealership.
Maintain excellent attendance and punctuality.
Perform other duties as assigned to support department and dealership goals.

Benefits

Health, Vision, and Dental Insurance – Comprehensive coverage with a wide network to keep you and your family healthy.
HSA Match – $500 annual match to your Health Savings Account
ESOP (Employee Stock Ownership Plan) – Helps you build financial security for the future.
Paid Holidays, Vacation, and Sick Days – Enjoy well-earned time off to rest and recharge.
Employee Discounts – Exclusive savings on vehicles, parts, and service.
Tuition Reimbursement – Invest in your education without the financial burden.
Scholarship Opportunities – Helping you advance your career through learning.
Career Advancement Opportunities – Grow within the company with plenty of room to advance.
Gym/Workout Reimbursement – Stay active and get rewarded for prioritizing your health.
Paid Volunteer Time – Give back to your community while on the clock.
Closed on Sundays – Enjoy time off every week.