Express Entry Manager

Ascent Global Logistics•Springfield, MO

12h

About The Position

Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction. At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved. The Express Entry Manager supports EET operations by managing shipments, Customs documentation, billing, and client compliance, while also assisting with staff training, performance input, and hiring.

Requirements

High school diploma or general education degree (GED) required; industry experience preferred.
Previous office experience required.
Knowledge of International Logistics – all modes
Basic understanding of Customs Process
Strong computer skills in Microsoft Windows, Word, Outlook and Excel and ten-key skills.
Communicates routinely with employees at all levels and externally with customers, agents, consignees, and prospective clients to coordinate and oversee daily operations.
Develops and maintains strong relationships and contacts within accounts assigned to their portfolio.
Ability to calculate figures and amounts such as discounts, rates, proportions, percentages, area, circumference and volume
Holds significant responsibility for safeguarding and controlling highly confidential information (including customer data, future plans, policies, and financials), where unauthorized disclosure could negatively impact the company’s operations or competitive position
Demonstrates self-motivation and sound judgment; maintains strict confidentiality; and models professionalism by being friendly, punctual, organized, positive, and able to work independently.
Effectively solves practical problems in environments with limited standardization and leads the team to interpret written, verbal, and visual instructions while organizing, prioritizing, and executing multiple concurrent tasks and projects.

Responsibilities

Provides assistance and guidance to the EET teams
Map future growth and direction of EET
Prepare and execute documents in a paperless format for US Customs and other government agencies
Track shipments
Assists Import Processing Team with processing entries for submission to Customs and Border Protection
Billing
Manage clients regulatory and carrier compliance issues
Maintain and organize all records for their client’s transactional events
Training new employees
Provide input to General Manager on work performance for EET staff
Provide input to General Manager on annual reviews for EET staff
Counseling employees when necessary
Interviewing potential candidates
Other duties as assigned