Express Customer Experience Host

The USA Exchange • Whiteman Air Force Base, MO

250d • $15 - $21

About The Position

As a Customer Experience Host at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor. We offer flexible scheduling, comprehensive medical, dental, life insurance, paid time off, shift differential/holiday pay, and 401K plan to qualifying associates. You'll also have access to the base and its facilities and status as an employee of the DoD.

Requirements

• MUST BE AT LEAST 21 YEARS OLD
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to demonstrate brand knowledge
• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills

Nice To Haves

• Previous Convenience Store/Gas Station experience preferred

Responsibilities

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Benefits

• Flexible scheduling
• Comprehensive medical insurance
• Dental insurance
• Life insurance
• Paid time off
• Shift differential/holiday pay
• 401K plan for qualifying associates
• Access to base facilities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED