Export Specialist - International Air & Ocean

Edward J Zarach & Associates Inc • Bensenville, IL

87d

About The Position

Edward J Zarach & Associates, Inc., dba Zarach Logistics is located in Bensenville, Illinois near Chicago, O’Hare airport and is hiring to fill a full-time position as an Ocean and Air Export Specialist. This person will be responsible for managing and operating the shipment lifecycle for their assigned customer accounts. They will be the key customer contact and need to be an expert in ensuring all requests and customer requirements are met and answered accurately and in a timely manner. This person will be accountable for executing and overseeing tasks for each shipment in addition to daily communication, reporting, and email management. Our work environment includes on-the-job training, growth opportunities, casual work attire, and a relaxed atmosphere.

Requirements

• 1+ years of experience in international freight forwarding is preferred.
• College Degree or equivalent experience preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word, Teams).
• English is the principal language for this position. Proficiency in Mandarin Chinese language is a plus.
• Qualified applicants must currently possess legal authorization to work in the United States.

Responsibilities

• Coordinate air and ocean shipments from beginning to end, ensuring the on-time delivery of cargo.
• Prepare all necessary shipping documentation related to international bookings and process all export documentation to clearing agents.
• Consistently update clients with the status of their shipments.
• Work with and interact with clients, carriers, and warehouses to resolve issues as they occur with shipments.
• Ensure timely updates of shipment details and update the transportation system in a timely manner.
• Correct and timely billing of clients’ shipments for the services provided.
• Maintain Operational Excellence.
• Promote a positive working relationship for all team members.
• Understand the processes, documentation, and terminology involved in international shipping.
• Apply industry knowledge and critical thinking to adapt processes/create solutions in response to challenges.
• Communicate clearly, timely, and effectively with Customers, Agents, and Outside Vendors.
• Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.
• Collaborate, develop, and build relationships with international transportation carriers and agent representatives.
• Timely preparation of rates and quotes for customers and overseas agents.
• Coordinate the routing of export bookings with ocean carriers and airlines.
• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment.

Benefits

• 401(k) Retirement Savings with Company Match
• Paid time off
• Medical, Vision, Dental, and Life/ADD insurance available
• Flexible Schedule
• Collaborative Team Culture
• Career Growth Opportunities in a Growing Company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree