Air Export Operations

LOGISTEED America, INC • Elk Grove Village, IL

15h • Onsite

About The Position

LOGISTEED America, Inc. is a premier provider of logistics and supply chain solutions, delivering intelligent transportation, warehousing, freight forwarding, and customs services across the U.S. and globally. With offices in major cities including Chicago, Los Angeles, New York, Dallas, Miami, and Seattle, we combine cutting-edge technology with a people-first approach. The Export Specialist reports to the LOGISTEED-America, Inc. Branch Manager. The successful candidate in this position will possess key skills and experience which include knowledge of international ocean and air export transportation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment, while positively contributing to the success of the team. This role will primarily support export operations.

Requirements

• Knowledge of international ocean and air export transportation
• Excellent organizational skills with the ability to multi-task
• Ability to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment
• Ability to positively contribute to the success of the team
• Ethical with sound business judgement
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Outstanding written, verbal, presentation and organization communication skills
• High school diploma / GED
• Experience in the international export industry
• Effective, clear, and concise communication skills
• Ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Proven competencies in Microsoft Office products
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to pass all TSA background requirements
• Understand and comply with EMCP (Export Management & Compliance Program)
• Ability to work flexible hours according to business needs
• Ability to read, analyze and interpret documents
• Ability to respond effectively, professionally and in a timely manner to inquiries or complaints
• Must be legally authorized to work in the United States
• Must be able to read, write and count

Nice To Haves

• Preferred Air/Ocean Export experience

Responsibilities

• Communicate and interact with Internal Stakeholders, Management and Customers in a productive and professional manner
• Maintain accuracy in data entry, management, reporting and system information
• Read and comprehend SOP’s, work instructions, email and documents
• Demonstrate competency in computer software and daily use of technology
• Work collaboratively with internal and external stakeholders
• Exercise discretion and independent judgment in investigating and resolving issues
• Follow established procedures and meet or exceed safety, quality and productivity standards
• Perform tasks safely
• Ensure area housekeeping requirements are met
• Abide by all OSHA rules and LOGISTEED America, Inc. safety practices
• Meet established procedures and productivity, safety and quality standards
• Meet attendance & punctuality standards
• Communicate both orally and in writing in a clear and concise manner
• Count or verify freight for accuracy and/or damage and infestation
• Perform labeling, sorting, wrapping, packing and repacking for shipments as needed
• Cross train to all functions in Export Operations
• Investigate and plan the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit time and security
• Negotiate and/or assist in the negotiation of contracts, transportation and handling costs
• Obtain, check and/or prepare all transportation documentation to meet Customs and insurance requirements, packing specifications, and compliance with local and international regulations
• Liaise with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
• Arrange ocean and/or air transport for urgent and high-value freight and manage the risk door to door
• Arrange courier and specialist hand-carry services
• Work closely with customers, colleagues and third parties to ensure smooth operations to deadlines
• Maintain communication and control through all phases of the journey, including the production of management reports and statistics
• Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
• Manage multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
• Work safely and efficiently in a fast-paced environment
• Maintain a safe, secure, clean and orderly office
• Assist in onboarding, training, and mentoring new associates on export operations
• Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and other
• Work independently and in support of the team
• Review work area and determine requirements
• Contribute to team effort by accomplishing related results as needed
• Travel if needed for business necessity
• Be available on a rotating basis for holiday, night and weekend shifts to meet required customer/business needs
• Work independently as well as professionally with all support team members, customers and service providers
• Perform other duties as assigned by Manager or Supervisor

Benefits

• PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED