Export Documentation Specialist

CGB • Mandeville, LA

40d • $55,000 - $75,000

About The Position

Thank you for your interest in joining our team! We hire right, train smart, empower our employees to make decisions, and provide ample opportunities for growth and ultimate success. At ZGC, we are setting the standard and are the premier supplier of quality grains for export markets. Zen-Noh Grain Corporation (ZGC) was formed in 1979 to accomplish the goal of establishing a safe and stable supply of U.S. corn, milo, soybeans, and other U.S. food supplies. ZGC is a U.S. subsidiary of ZEN-NOH, the largest agricultural cooperative association in Japan. We operate a grain and oilseed export terminal in Convent, Louisiana, which is the highest-handle grain export terminal in the U.S. In recent years, we have expanded our grain origination and export footprint with joint ventures in Brazil, Canada and Hong Kong. In addition to grain trading, we operate a forage processing and export business headquartered in Washington. This job is responsible for performing daily activities of the export document department. Responsibilities include, but are not limited to, receiving customer documentation instructions, creating elevator load orders, sample management instruction, testing, other obligations as required by a Buyer and most importantly, creation of exportation documents. Additionally, this role will establish and maintain professional relationships with both internal staff and external customers/representatives.

Requirements

• High school diploma or equivalent, or equivalent training and experience.
• Top candidates will have a high-level proficiency in the standard Microsoft Office Suite, but will have advanced skills in data analysis and procedure refinement.
• Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization and the country.
• Confident, articulate and professional speaking abilities for collaboration and interaction between both internal and external groups.
• Must be highly detail oriented with a critical degree of accuracy regarding data entry and analysis.
• Skills to understand financial impact of transactions.
• Effective at managing workloads while prioritizing and maintaining focus on productive endeavors.
• Creative problem solving, conflict management and negotiating skills.
• Ability to work effectively both autonomously and in a team environment.
• Ability to work extended hours and on weekends, as needed.
• Ability to be in the "on call" rotation for dealing with unexpected circumstances.

Nice To Haves

• Bachelor's degree.
• 5 years' related experience; including experience with international export logistics and contract management. Experience or exposure to GAFTA, NAEGA, FOSFA trade terms.
• Grain industry experience.

Responsibilities

• Coordinate the flow of documents to meet the needs of bulk vessel customers with timely and accurate invoicing, collection and application of payments.
• Provide status updates to customers via phone and e-mail communications.
• Establish and maintain relationships with customer representatives to ensure accurate and timely shipments.
• Build rapport with internal staff and outside vendors to maintain positive relationships and establish successful contract execution between inter company offices.
• Collaborate with merchandisers, logistics, accounting and financial staff members to ensure shipments are set up properly thereby assuring accuracy and consistency in our execution process.
• Create vessel load orders, sample management instructions, testing, and other obligations required by the Buyer.
• Monitor and facilitate grain company partner ownership in transactions.
• Review facility/location activity report.
• Assist manager in preparing, facilitating, and communicating special finance arrangements such as Letters of Credit with negotiating banks.
• Other duties as assigned.

Benefits

• an outstanding 401(k) retirement plan with company contributions, medical, prescription drug, dental, vision, life, & disability benefits, flexible spending accounts, paid leave (holidays, vacation, sick), wellness programs, recognition programs, community involvement opportunities, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees