Expert, SMB Sales Development

T-Mobile • Maitland, FL

3d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role is critical for driving growth by identifying and creating new business opportunities within the small and medium business segment. It involves conducting outbound prospecting and engaging with prospects to build a robust sales pipeline. The role is distinguished by its focus on cold outreach and lead qualification to support sales efforts. Success is measured by the ability to generate qualified leads and set appointments for the sales team. The work directly impacts the expansion of the customer base and overall organizational success.

Requirements

• High School Diploma/GED (Required)
• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• Self-Motivation Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required)
• Teamwork Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required)
• Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Less than 2 years Call center/sales experience (Preferred)

Responsibilities

• Conduct outbound prospecting via phone, email, and social media to generate new business leads within the small and medium business segment
• Manage and cleanse data in the customer relationship management system to maintain accurate records of prospecting activities
• Communicate with prospects to understand their needs and build interest in business solutions
• Follow established lead management and qualification processes to ensure consistent lead handling
• Provide feedback to marketing on lead quality, processes, and performance to improve outreach effectiveness
• Qualify leads and schedule appointments to support the sales team’s closing efforts
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED