Expert Product Owner

Pacific Gas And Electric CompanyOakland, CA
9hHybrid

About The Position

In PG&E’s Strategy and Growth team, the Strategy and Innovation department is responsible for designing, implementing, and administering customer demand side management programs. These programs include building electrification and energy efficiency, transportation electrification, distributed generation, demand response, and rate programs that help PG&E customers in Northern and Central California manage the energy use of their homes and businesses. PG&E has been a national leader in energy efficiency since 1976 and continues to recruit and develop individuals to carry the Department’s legacy of effective building electrification and energy efficiency programs into the future. Within the Electrification and Decarbonization organization, the Building Electrification and Efficiency (BEEP) Programs team includes the Portfolio Planning & Reporting (PP&R) team, an organization focused on planning our programs into the future and reporting our actual achievements in the current year both internally and externally to the California Public Utilities Commission (CPUC) in compliance with all regulatory rules. The team collaborates with regulators and stakeholders regarding strategy and policy to evolve our programs and ensures compliance with regulatory and PG&E requirements. The successful candidate will work as a liaison between the BEEP team and Technology Enablement (TE) / Information Technology (IT) teams on enhancements, bug fixes, or other work required to PG&E’s systems to support the business objectives and regulatory compliance. The main system managed will be PG&E’s Salesforce implementation Energy Insight (EI), which tracks individual projects and leads within our programs and captures all necessary data to report our achievements to the CPUC. The role will work cross-functionally with other areas of the business, including program managers, engineers, and strategic analyst to ensure both the business needs are met and that the business is providing clear direction and priority to the TE/IT teams. This position is hybrid, working from your remote office and your assigned work location on average between 0-3 days per week or as business needs require. The assigned work location will be within the PG&E Service Territory and agreed upon between the hiring leader and successful candidate. The preferred work location is Oakland, CA. PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location.  The range to reasonably expect will be between the minimum and the midpoint of the range. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Requirements

  • High School or GED-General Educational Development-GED Diploma
  • Five years of related experience (energy efficiency, program management, operations, regulatory/policy, product ownership)

Nice To Haves

  • Bachelor’s degree or equivalent experience
  • Experience with PG&E’s Energy Insight Salesforce implementation, or another similar Salesforce implementation.
  • Knowledge of Agile software development principles, values, concepts, methods, best practices, and techniques
  • Ability to influence and lead behavior change
  • Experience effectively building formal and informal relationship networks inside and outside the organization; Experience in building partnerships and working collaboratively with others to meet shared objectives
  • Ability to apply knowledge of business and the marketplace to advance the organization’s goals
  • Knowledge of workforce planning analytics theories, concepts, methods, best practices, and techniques

Responsibilities

  • Leading the BEEP team’s IT Enhancement Governance team, made up of cross-functional members from across the business.
  • Acts a primary point of contact for TE or IT questions about case priority or readiness and bridges the gap to business owners on specific case requirements.
  • Acts as the Product Manager within PG&E’s Value Management Office processes, which involves:
  • Connecting with business users to deliver maximum value
  • Defines product vision aligned with business objectives
  • Develops and maintains product roadmap based on business/market needs
  • Establishes Objectives and Key Results (OKRs) to measure product success
  • Facilitates determination of business value of work.
  • Managing and prioritizing the Agile team’s backlog, with input from the business owners.
  • Ensures features have clear benefit hypotheses and acceptance criteria
  • Accepts completed features based on value realization
  • Presents vision and priorities during Program Increment (PI) Planning
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